​ACCESSIBILITY STATEMENT

The Harlan County Community Action Agency is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve these goals.

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Our Commitment

We are dedicated to providing equal access to our website and services for all individuals, including those with disabilities. This commitment aligns with our mission to serve our community and reflects our compliance obligations under federal and state accessibility laws.​

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Applicable Standards

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and are recognized as the international standard for web accessibility.
 

As a recipient of federal and state funding, we are committed to compliance with:

• Section 508 of the Rehabilitation Act of 1973

• Section 504 of the Rehabilitation Act of 1973

• Americans with Disabilities Act (ADA) Title II

• Kentucky state accessibility requirements

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Accessibility Features

Our website includes the following accessibility features:

• Alt text for images and graphics

• Keyboard navigation support

• Clear headings and page structure

• Sufficient color contrast

• Resizable text up to 200% without loss of functionality

• Descriptive link text

• Form labels and instructions

• Skip navigation links

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Known Limitations

We acknowledge that some parts of our website may not yet be fully accessible. We are actively working to identify and address these issues. If you encounter accessibility barriers, please let us know so we can prioritize improvements.

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Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or need assistance accessing our content, please contact us:

Harlan County Community Action Agency

• Phone: (606) 573-5330

• Email: info@harlancountycaa.com

• Address: 319 Camden Street, Harlan Kentucky 40831

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For accessibility-related inquiries, please include:

• The web page or content you were trying to access

• A description of the problem you encountered

• Your contact information

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We will respond to accessibility feedback within 5 business days and work with you to provide the information or service you seek through alternative means if necessary.

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Alternative Formats

Upon request, we can provide information from our website in alternative formats, including:

• Large print

• Braille

• Audio format

• Electronic formats compatible with assistive technology

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Ongoing Efforts

We are committed to ongoing accessibility improvements and regularly:

• Conduct accessibility audits and testing

• Provide accessibility training for our staff

• Review and update our accessibility practices

• Work with accessibility consultants and community members with disabilities

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Third-Party Content

Some content on our website may be provided by third-party vendors. We work with our vendors to ensure their content meets accessibility standards, but if you encounter accessibility issues with third-party content, please contact us so we can address the concern with the appropriate vendor.

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Legal Compliance

This accessibility statement reflects our good faith effort to ensure our digital content is accessible to all users. We are committed to making reasonable accommodations and modifications to ensure equal access to our programs and services as required by applicable federal and state laws.

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Updates

This accessibility statement was last updated on August 31, 2025. We review and update this statement periodically to reflect our current accessibility status and efforts.

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