Operations & Budget

Operations

Harlan County Community Action Agency, Inc (HCCAA) values our customers, employees, board members, volunteers, partners and the community we serve. This plan is an effort of staff, board, constituents, partners, and customers to address the future of HCCAA and its potential impact on our community. No one like changes, especially when it means a change regarding a program “we have always provided."

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For example, we recently closed our Meals on Wheels (MOW) program which was hard for the staff as well as the board, but it was no longer feasible to operate the program. But with growth, there must be change. This plan will serve as a point that leads to many different paths.

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The strategic plan addresses Harlan County CAA’s vision and goals for the next 5 years along with specific objectives and strategies. It also breaks down each goal into family, agency, or community while incorporating the three (3) National ROMA goals, but literally and/or respectively.​​​

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The 3 ROMA Goals are:

Goal 1

Individuals and families with low incomes are stable and achieve economic security

Goal 3

People with low incomes are engaged and active in building opportunities in communities